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1

I just wanted to say thanks for the prompt service I received when I called for a serviceman to come to the above property. The serviceman was extremely efficient, pleasant and represented your company well. He explained the problem in detail, was very knowledgeable and very courteous. I have never dealt with your company before, but was very impressed and will be calling you again when I have a need for service again in the Sylacauga area. I am a real estate broker and am marketing some of the foreclosed homes in this area. Just thought you would want to be made aware of the representation your employee made for your company. I know that in my position as owner of my company, I appreciate it when clients/customers compliment my agents.

— J. Lowe

2

Mere words are truly inadequate to express my gratitude and sincere thanks to you and your wonderful staff at Affordable Heating & Air for the superior job you performed at my home. From the beginning to the end, only excellent professional services were rendered. Thank you so much for your dedication, friendliness and cleanliness. May God continue to bless you and your staff in your future endeavors is my prayer.

— G. Gaines

3

We recently purchased a new 3 ton furnace and high efficiency whole house air filtration system. We were most impressed with the courtesy and professionalism of the entire staff. The technicians clearly explained the systems, how to clean the filter, etc. We really appreciate the fact that appointment dates and times were met. The follow up inspections to ensure that the systems were operating properly and the excellent job of cleaning up after the work were appreciated. We look forward to the same professionalism with the planned maintenance program and would be happy to recommend your services.

— W. Parker

4

Recently we purchased a new heating & cooling unit from Affordable Heating & Air in Sylacauga, AL. Our old unit was constantly in need of repairs. A representative from Affordable met with us and surveyed our house and inspected the ductwork underneath the house to ensure what we had was sufficient for the unit size. He informed us that the ductwork we had wasn’t large enough for our unit. We had Affordable install a new unit with larger ductwork and a more efficient return air duct. We are very pleased with the new unit and are comfortable in our home. They also had a filter system installed that has helped tremendously with less dust particles. Affordable’s staff was very helpful, courteous and also competent with their work.

— S. Heigl