Reviews

Reviews

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Chadwick Stone
23:35 14 Sep 19
I can’t say enough good about my experience with Affordable Heating & Air! They arrived when they said they would, they quickly found the problem and got my ok before replacing any parts. I’ll be calling Affordable for all my HVAC needs from now on. I don’t want to start a rant or mention any names but not all heating and air companies are the same nor do they all care about the customer like Affordable does! I had already paid another HVAC Co., over a year ago, to repair what Affordable came out and fixed right, in less than an hour. I don’t normally write reviews but I felt like I should do something, I tried to tip Doug the tech for his quality work and he refused it. But I think I would have probably written this review anyway b/c Affordable is so far superior, they deserve to be recognized!
Chuck Phurrough
13:09 15 Aug 19
Great company,great people. Could not have been more friendly or professional. Would recommend for anyone. Had a new unit installed and was very pleased. If you need heart or air, these are the folks to call..!!
In June my husband started radiation treatments. We thought things were bad as they could be THEN our Heat pump took a notion to konk out. I called and ask for help and they were out in a few hours. We had two of the nicest young men to come out and install our new heat pump. They were interested in my husbands health and encouraged us to keep on. The whole staff was WONDERFUL. ….....Thanks Christy and Affordable Crew
Bentley Dickinson
15:56 05 Jul 19
Always so friendly and super fast if needed for repairs.
Joy Morris
19:29 20 Jun 19
Affordable heating and air is hands down the best company with the best and professional people. They went above and beyond to quickly install a new system when ours broke down, working on a Sunday of a holiday weekend because I had pneumonia. I don’t know any other company that would have done that. I can’t recommend or thank them enough!
Joy Mogensen Morris
19:15 20 Jun 19
This company and staff is the best I have ever had to hire as a home owner. Not only were they willing to squeeze me in because I was sick when air conditioning broke down. They also replaced the unit on the Sunday before Memorial Day instead of putting me on the schedule a week out. I can’t thank or recommend them enough!
Brenda Dickey
17:18 17 Jun 19
Devin Morgan
17:56 30 Apr 19
Had another company out here several times, paid them for no results. Called affordable and my unit was back up and running soon after.
Beverly Presley
12:35 17 Apr 19
Michael Mason
14:54 13 Jan 19
Great people to work with. Doug and Jeremy are hard workers.
John Ledbetter
23:12 23 Dec 18
Doug did a very good job checking out the unit and changing the filters
Kat Tide
00:15 16 Sep 18
Did a great job getting the air back on and was very nice.
Douglas Wood
19:35 15 Sep 18
I was very pleased with the service and the professional way that it was handled . Doug was here and found the problem within three hours after I called, he told me how much it would cost
Julia Goree
18:01 20 Jul 18
Bobby Hebson
19:16 17 Jul 18
My home needed a new unit and they had it in the next day. As good a people as I know.
I love affordable heating and air... and the service technician Doug. I’ve used them for the past 4 years and always get great and fast service.
Elizabeth BeShears
21:40 07 May 18
They came out when they said they would, fixed what they said they would fix, and worked seamlessly with our home warranty company to get me AC! Lonzo was great, and the whole team was quick to answer the phone and get me taken care of.
Kristy Hodnett
01:18 13 Apr 18
Megan Willis Mahan
19:01 30 Jan 18
Robbin Davison
23:50 17 Jan 18
Chel Oberlin
16:44 15 Dec 17
When we requested service they contacted us quickly and came to our home in a timely manner to fix our furnace. I'd definitely contact them again if needed.
Dave Gann
21:40 13 Oct 17
Had a guy out today who did a wonderful job not only fixing my unit but also providing some basic tips to keep it well maintained. He was also punctual and courteous. Very impressed.
Charles Tombrello
01:13 30 Sep 17
Ann Liles
20:29 18 Aug 17
Affordable Heating & Air provided excellent and timely service for my air condition problem. I was impressed when someone else came out to check the installation and answer any questions i had about the system.
Larry Wilhelm
21:46 16 Aug 17
I am so glad that I chose Affordable Heat & Air to work on my A/C system. They were prompt and courteous in every way. It was a hot Alabama summer day and my air was completely out. They quickly got a tech to my house and he showed and explained the problems to me. He made a proposal on the spot with several options(I chose to replace my old system) and helped arrange financing. They could have and were capable of repairing the old system if I had chosen that route, no pressure or big sales pitch from them, just options. They amazed me by getting the new system Up and running really quickly. The techs were friendly, knew what they were doing and answered any questions that I had. The Office was great about communicating with me and everything was done as they said and WHEN they said(techs were on time both days!). The owner followed up (by coming to my house to look) to be sure that all was done correctly,too. I will definitely be recommending them to others and using them again myself.
Mr.Jay Laylow
03:17 29 Jul 17
Michael and Doug are awesome Tech's very helpful and will always call affordable
Dray Laylow
21:06 25 Jul 17
Jason Dyer
16:33 25 Jul 17
Carrie Roberts
15:48 14 Jul 17
We had such a wonderful experience with all of the people at Affordable Heating & Air. They were friendly and efficient. I highly recommend them!
April Roddam
16:07 12 Jul 17
Loved the way the president followed up on the work and answered any remaining questions I had. I also liked the way the workers informed me about how things worked and all
Shauna Hadley
14:49 11 Jul 17
Linda Jones
21:12 08 Jul 17
Bill Pharr
19:27 28 Jun 17
Good
Mary Norton
22:35 27 Jun 17
Great service from the initial appointment to job completion. Purchased complete new air system to replace a 20 year old unit. They fully explained all options and the benefits of each option for replacement. Installation was scheduled quickly and completed as promised. Techs were very professional and cleaned everything up when finished. Fully explained the system and how to use all features. If you need a new unit or simply service on your old one, I strongly recommend you give them the chance to provide you with the same great service.
Melony Ricks Skinner
15:58 27 Jun 17
While out with shoulder surgery my air decides to go out as well. I called several places but was impressed with Affordable Heating and Air immediately after speaking with Kaleigh and her sincere concern with my discomfort at the time. Adam came out the same day and gave me a quote and several payment options, which was a major plus. His knowledge about the different systems was phenomenal. He left me with a brochure of the different choices and three days later I am once again cool and comfortable. The staff was very professional and answered any question that I had and made sure that I was happy with the decisions and placement of all the equipment installed. Thank you Affordable Heating and Air for everything, you guys are all awesome!
Jessie Curtis
16:14 26 Jun 17
Just got my new A/C and am really pleased with it. I had gone to other places and got quotes for a new a/c unit and wasn't really impressed with them; however, when a young lady, Mrs. Kristy, who works for affordable came in to my place of work, I asked her about getting a quote and she gave me the number to call. I'm glad I called and got a quote and was impressed with how much Mr. Adam knew and how long he had been in the A/C business. Customer service is outstanding! Thank you guys so much! I'm looking forward to not having my house feeling like a dutch oven this summer and my pets thank you guys too! Keep up the great work!
jon childress
20:14 13 Jun 17
My air went out. I called and they was here in under 30minutes. Outstanding!!! It was fixed within an hour. Thanks Michael....great job.
Barbara Duncan
06:31 12 Jun 17
Can't say enough about AFFORTABLE AIR. Adam 's presentation was on Wed. and installation of our new Bryant Unit began on Thursday. The crew was very courteous and committed to doing a great job and making sure we were pleased with the outcome. The crew and their work gets a 5 Star rating and we will be recommending them to our friends. A special thank you to Doug and Hunter.
Nathaniel McDonald
19:16 09 Jun 17
I purchased a York heat and air unit approximately 2 years agoAffordable installed the unit, cleaned up after themselves and made sure I was satisfied before leaving.Just over a week ago the unit quit cooling & they came out in the rain on Memorial Day at no additional charge to inspect my unitThey found a leak and ordered the replacement part.Apparently the part was going to have to be built at the factory and Affordable couldn't get a satisfactory answer as to what kind of time frame we could expect the new part so they arranged to fill my unit with refrigerant at no cost to me, so I would have air conditioning.The technician Doug Robinson informed me that he could repair the bad part and assured me that if it failed again and had to be replaced it would still be covered by my warranty.Doug was neat, informative and double checked to make sure everything was in proper working order before he left.I could not be more satisfied with the service I have received to this point.Thx to everyone who assisted me in my time of need!!
Cortney Matherson
16:33 01 Jun 17
Affordable Air is Always here in less than 12 hours to make repairs to our ac units. Ethan Craft ROCKS !!
Larry Connell
16:01 30 May 17
Tech, Eason, was very nice and did a great job explaining what my problem was and what parts it would take to repair my system. Gave me the exact amount that it would cost to repair the system. Called me back when system was back up and running efficiently. Very pleased with everyone I talked to.
Deb Parker
20:44 12 May 17
I didn't want to by a new a/c unit but after 3 yrs of having to have my old unit repaired I finely gave in and went shopping for a new one. I found that affordable was my best bet. the service was the best and best yet is they did what they said they would do, Adam and his team are great. thanks guys.
Betty Aarhus
19:53 10 May 17
Very nice young man! Very knowledgeable and efficient. Pleasure to deal with .
Dorothy Simmons
01:38 10 May 17
Pat Stiles
19:09 08 May 17
Michael and Doug are amazing always curtious i would reccomend affordable to anyone they are simply the best and these two technicians are second to none !!!!!!
Tina Swain
17:58 05 May 17
Michael was a great tech. He was prompt & professional!
Wanda 8503588208 a Ingram
15:12 05 May 17
My experience was amazing the tec came out was very professional .Michael did an amazing job explaining my issues and how to resolve it would reccomend to anyone .Michael and affordable are awesome
Kaitlyn Rebekah Kirk
20:33 14 Apr 17
Great people and great service! Definitely recommend for your heating and air needs!
Fredia Wynn
20:14 14 Apr 17
Honest people that go over and beyond to keep their customers satisfied.
Brian Mcdonald
13:22 14 Apr 17
Affordable Heating and Air is one of only a few of the most trustworthy companies I have had the pleasure to deal with. Have used them on several occasions to install heating and air and they also maintain and pm my business. Adam and his team of professionals have always been on time, courteous, and even clean up and dispose of old units. Would highly recommend them to anyone in need of HVAC services . Friendly, professional and will go out on a limb to satisfy your needs
Jon Vincent
01:15 09 Mar 17
Blair Cooper
20:05 06 Feb 17
My experience was awesome I cannot say enough how greatly appreciated your company is Michael gave us amazing service with a smile!!!!!
Douglas Robinson
20:04 06 Feb 17
Lynn Tidwell
21:48 20 Jan 17
We had a new heat/air pump put in 2 years ago in mid July and we have enjoyed it and it's performance since day one plus it is very efficient. We wasn't home while the job was being done but when we got home the only way we could tell they had been here was it was cool in the house and a new unit running very quiet. The area the guys worked in was left clean. Thank You all for the great job!!!
Peg Hebson
18:50 10 Jun 16
Great service. Very helpful. Courteous. Would recommend these folks for all your HVAC needs.
Kristy Hodnett
01:50 03 Mar 16
A+ Better Business Bureau Rating. Open 24 hours. 100% Satisfaction Guarantee.
Richard E. Mims
00:48 30 Jan 16
I would definitely recommend Affordable to anyone for their Heating and Air needs. They are reliable and honest. I see the negative feedback on here and there is either ignorance coming from those complaining or they are just trying to make trouble. This company has been around since 2001 and has always treated everyone fairly. Pricing is up front and very reasonable.
Mike Pody
23:47 29 Jan 16
Great company ran by even greater people! The quality of work is top notch and their prices are some of the best around. I would recommend them to EVERYONE I know!
Mike Pody
23:25 29 Jan 16
Great company ran by even greater people! Everything they do is top notch in quality and their prices are some of the best anywhere. I would definitely recommend this company to EVERYONE I know!
Alayna Pody
23:23 29 Jan 16
Great people who are always reliable and on time, with good, strong values. Built from the ground up, the company has had the best prices in the business and is flexible with pricing. Supports the community of Sylacauga.
Kaleigh Mae
23:14 29 Jan 16
Wonderful people who do excellent work! I love the people at Affordable Heating & Air and what all they do for the community!
Brent Owings
22:37 29 Jan 16
Kaleigh Pody
22:47 28 Jan 16
Very nice people that always provide the best service!
Allison Hodnett
22:36 28 Jan 16
Prompt and professional service! Very affordable pricing. LOVE the fact this company is community oriented, especially their generous contribution to the animal shelter.